- Sales / Marketing
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∙ Analyzed market conditions and monitored inventory levels in tandem with customer feedback to determine monthly, weekly, and daily sales targets; implemented strategic plan to achieve long and short term goals.
∙ Fostered account relationships through regular communication to ensure customer satisfaction: educated customers with structured and clear market insight to inform decisions; recommended supply solutions based on company capabilities.
∙ Ensured consistency and quality of operational procedures; continually reviewed best practices; determined new processes as necessary.
∙ Identified, researched and developed growth opportunities to expand regional market share.
∙ Solved real-time delivery conflicts to maximize efficiency and customer satisfaction while minimizing operational costs.
∙ Managed and resolved customers’ claims employing knowledge of industry standards and unique delivery circumstances; determined source issues; managed customer satisfaction; negotiated commercial settlements.
Grew Vancouver volume 300% YoY increasing client interfacing and engaging clientele not formerly buying in Vancouver market.
Introduced 120,000 tons (10% of yearly volume) via 5 new customers to Aegean Los Angeles’ portfolio.
- Skills
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- Thomson Reuters Eikon 1 years by 2018
- Microsoft Office Suite | Word, PowerPoint, Excel, Outlook 10 years by 2018
- Employers
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Bunker Trader at Fratelli Cosulich / Asamar
Jul 2012 - Feb 2016∙ Negotiated global sale of marine fuel between vessel operator and physical supplier on spot market and for long-term contracts including price and sales terms. ∙ Prospected clients locally and internationally to acquire new marine customer accounts including shipping companies, brokers and traders. ∙ Built strong vendor and client relationships; managed customer accounts with weekly updates and conversations to build understanding of clients’ needs and motivations; entertained clients locally and internationally. ∙ Coordinated marine fuel supplies between vessel operator, fuel supplier, vessel’s in-port representative and port; optimized supply solutions for clients balancing time, cost and efficiency. ∙ Prepared daily and weekly market analysis reports of local fuel and global shipping markets. ∙ Reviewed and approved invoices and prepared payments for timely transfer. Developed personal portfolio of 8 clients. Established credit lines and rapport with 26 local suppliers in niche markets throughout the Americas and Caribbean to support client needs and services. Mentored colleague from Italian headquarters with insights and strategies for local market success.
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- Educations
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Bachelors
Anthropology-Linguistics at New York University2009 - 2012
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Bachelors
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