- Project Engineering / Project Management
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SKILLS & QUALIFICATIONS
- Excel/Microsoft/Outlook
- Marine Firefighting/Safety
- Human Resources
- Cargo Operations/Safety
- Marine Communications
- Customer Service Management
- Bilingual (English/Vietnamese)
PROFESSIONAL EXPERIENCE
Ship Broker 2015 – Present
Marcon International, Inc. Coupeville, WA
- Perform ship brokerage duties daily.
Citizenship Class Instructor 2013 – 2015 Cross Culture Horizon Center & BP- SOS Orange County, CA
- Teach US Citizenship Classes for US citizen candidates.
Customer Service Manager/Safety Manager
2011 - 2013 SSA-SSIT
Vietnam, VN - Established Marine Terminal Training Session for staff. Coordinated and communicated with other terminal managers/local authorities for training purposes and for daily operations. Attended monthly meeting with General Director and other Terminal Managers to report progress/issues related to terminal operations. Assisted the H.R. Manager in hiring processes.
Civilian Mariner
2005 - 2011 Marine Spill Response Corporation
Long Beach, CA - Supported Deep Water Horizon Platform Marine Oil Spills Operation. Conducted vessel safety checks, crew member’s safety awareness, and vessel navigational safety.
EDUCATION & TRAINING
Certificate - Global Logistics Specialist
July 2011 California State University Long Beach
Bellflowers, CA Master of Science - Public Administration/Policies
August 2008 California State University, Dominguez Hills
Carson, CA Bachelor of Science - Business Management/Vessel Management
September 2002 California Maritime Academy
Vallejo, CA
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Coupeville, Washington,