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Shoreside Operations

Objective

Business student/ Veteran  seeking internship or full time work for spring 2017.

Education

Old Dominion University | Norfolk, Virginia                                                                                                               August 2014- Dec 2016

Bachelor of Science in Business Administration: Decision Science Business Analytics)

Bachelor of Science in Business Administration:  Supply-chain Management with a concentration in Maritime logistics.

Employment Experience

ARDX – call center rep| Norfolk, Virginia                                                                                                 November 2015 – December 2015

  • Coordinated calls between clients and their customers using hotline
  • Recorded  service time  using Excel
  • Used online presentation software to display for customers

Veteran Center- Work Study| Norfolk, Virginia                                                                                            July 2014- August 2014

  • Answered calls for counselors
  • Called counselors clients as a reminder of upcoming  appointments
  • Provided service to veterans who came to the office seeking general information about service offered and fax request for missing documents for veterans.
  • Provided assistant when veterans came to the office for appointments
 
Security Officer - Strong Arm Security   | Norfolk Virginia                  September 2006-February 2007
(Part time)
  •  Checked and recorded the temperatures of products in either the facility or trucks. 
  • Made rounds to make sure nothing out of the usual is going on.  Call and report to the nightshift dispatch hourly.
  • Directed traffic in parking area
 
 
Electrician United States Navy | Italy, Sardinia                                                                                   January 2000October 2010


.

Skills & Expertise

Analytical/Research Skills
Organized/Detail-oriented
 
 
 
Leadership/Management Skills
 
Proficiency in Microsoft Office (Excel, PowerPoint, Word, SharePoint, & Outlook, Access) , Arena Simulation Model, SQL, SAS, & SPSS 
Minitab-   Business Forecasting .
Specialize in Excel: Solver (Optimization & Aggregated Models), Pivot Table, Business Forecasting.                                                                  
Accounting software: QuickBooks.
Circulatory Electrical System
. Culinary Management Qualified
Engineering Blueprint Reading
  Marine Engineering
  Electronics
Firefighting Team (Shipboard

Awards / Leadership

   Naval Leadership Course

  Security Clearance/ Navy Achievement Medal

  Letter of Accommodation for quality of work

  Work Evaluation- received a early promotion for quality of service   (Sept 2000-Oct 2010)

Virginia,
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