Qualifications Summary

Credentials: Series 7 Register Representative, USA MERCHANT MARINER CREDENTIAL and the TWIC card * Community Development, Personal Banking, Wall Street Operations and excellent customer service skills * Languages, Able to perform accurate translation in English, Spanish and Garifuna (Arawak/Caribbean)  *  Excellent PC skills, Microsoft Office, Financial Genius and many other industries specific applications.

Education

Bachelors of Science in Accounting, February 1995 DeVry University, Atlanta Georgia.

Professional Experience

Community Development Associate                                                                                                                                                                    Aug. 2015 to September 2016

Garifuna Community of  La Ensenada, Tela, Atlántida, Honduras, Central America

• Organized the community security team to provide safety to our population, visiting tourists and others; set up a Toll Collection system to fund the maintenance of our beautiful beaches and meet other obligations.
• Managed the resurface and fix  potholes found on the major paved road leading to the our community; Solicited donation of shrubs and trees to be planted on the side of the road by the community young people ; supervised the weekly maintenance and cleaning of our beaches, soccer field and other community locations .
• Facilitated a positive relationship with our community attorneys and organizations which defend our human rights, communal and ancestral lands.
• Coordinated trips to other surrounding communities in support of their annual festivities and Carnivals.
• Invited individual musicians and cultural group to perform open air concerts to entertain our visiting tourists

Unemployed……………………………………………………………………………………………………………........................................................................................................……….. Aug. 2014 to Aug.2015

Consumer Loan Specialist

Credit Union Acceptance Company (CUAC), Member Car Loan, Houston, Texas                                Jun. 2013 to Aug. 2014

• Reviewed, analyzed and improved loan applications by obtaining additional information from applicants sent payments to lien holders and helped customers by answering questions and responding to requests and processed customer vehicle titles to include: add/remove co-owner and transfer title to new lien holder
  

Personal Banker                                                                                                                                     

JPMorgan Chase Bank, Houston, Texas                                                                                                  Mar. 2011 to Jun. 2012

• Acquired and managed new customer relationships and provided expert financial service and advice ; met with clients on a regular basis to assess their financial needs and growth opportunities. Provide clients with the tools, information, and benefits to assist them in attaining their financial goals.

Financial Service Representative                                                                                                            

MetLife, Houston, Texas                                                                                                                           Aug. 2010 to Jan. 2011

• Marketed and sold life, disability income, long-term care insurance, annuities, and investments. Met clients to establish client needs and recommend appropriate products and services. Analyzed, prepared and delivered presentations and seminars to clients through the effective use of information, data and product knowledge.

Self-Employment

Hati LLC, Houston, Texas                                                                                                                          Sept. 2009 to Aug. 2010

Acquired and successfully remodeled two abandoned apartment buildings generating positive cash flow. Managed buildings leasing, tenants issues, building maintenance and rent collection.

Sr. Analyst/Specialist                                                                                                                                   Jan. 1998 to Sept. 2009

Goldman Sachs & Company, New York City, New York

• Promoted to Associate Manager after one year of excelling as Treasury Analyst.  Additional responsibilities included managing personnel, system improvements as well as enhancements to operational procedures; Supervised Treasury Reconciliation Analysts and the daily reconciliation of $50 billion plus transfer of funds to and from Goldman Sachs bank accounts. 

• Customer Service 10 years by 2016