WORK EXPERIENCE:

Working as Business Assistant in Mitsui India Pvt Ltd (Under payroll with Randstad) since April 2018.

• Coordinating with buyers & sellers for bulk chemicals biz from both (import/export).
• RFQs, drafting of contracts, Sales Contract using SAP.
• Preparing Shipping docs, Invoice, Packing list, checking LC draft, following up for final payments.
• Sending vessel nomination to vendor, fixing laycan demurrage rate & other conditions after checking with HQ.
• Coordinating with vessel agent for berthing at discharge port.
• Preparing, maintaining and presenting weekly and monthly realization report shipment wise.
• Sometimes offering price quotations to buyer.
• Preparing other shipping documents, such as declaration letter.
• Attended tender to submit documents.
• Solving issues related to business, shipments, payments
• Making SAP entries after completion of shipment.
• Raising commission to HQ for each shipment.
• Liaising with HQ, finance and other team members to ensure timely customer response.

Worked as Export Executive in Mallcom India Pvt Ltd from 2017-2018

• Pricing & negotiation with Vendor/ Customers.
• Preparing, maintain and presenting daily, weekly and monthly MIS.
• Liaising with HQ, finance and other team members to ensure timely customer response.
• Create, analysis and maintain database.
• Assist in Budgeting.
• Offering price quotations to buyer

Worked as Flight Attendantin Air Arabia, Sharjah, UAE

(Sales and customer service since 2008 to 2015)

• Helped passengers in location as well as lacing their luggage in a flight
• Directed the passenger to find their allocated seats while entering the flight
• Ensured the timely availability of reading materials, blankets and meals for the passenger
• Educate passengers and assist them with using seat belt and oxygen masks
• Special attention & care the passenger who are handicapped or with other medical problems
• Ensure that adequate supplies of refreshments and emergency equipment are on board
• Demonstrate the use of emergency equipment
• Ensure that all passengers fasten their seatbelts
• Reassure passengers during flight, such as when the aircraft hits turbulence
• Administer first aid to passengers, when needed
• Direct passengers in case of emergency
• Serve, and sometimes sell, beverages, meals, or snacks
• Assist passengers with special needs

Experienced professional with proven expertise in inflight operation and related services. Offers logical, forthright thinking and is able to provide effective solutions to solve problems. To provide a high level customer service, serving refreshment & selling duty free goods maintain friendly, proactive, enthusiastic & courteous at all time.             

Prepare customer and productivity reports for the benefit of supervisors.

Languages:                                   Hindi, Bengali, English (Read, Write, Speak)                                                           

Date of Birth:                               13 June 1985

Address:                                           7/J Kamar Danga Road, Kolkata - 700046

I hereby declare that all aforesaid things are true to best of my knowledge