Account Advisor

a front line interface with customers of Vodafone companies worldwide. Role involves responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard.

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11/2013 to 04/2015       Egypt for Chemicals and pest control

                                                                Executive Secretary

The distribution of tasks between the technical team, developing the pest control plans to resorts and companies, following up the prices of chemicals in the market, Schedule meetings and arrange conference rooms, Prepare statistical reports 

12/2012 to 09/2013        El-bahr Al-Ahmer marine company LTD

                                                                Cadet Officer

03/2009 to 05/2009            El-Mallah maritime company LTD                                                         

                                                          Cadet Officer

                                 2nd MATE Maritime Transportation

Other courses:-

1. Proficiency of security awareness training for seafarers with designated security duties    
2. Medical first Aid 
3. Communications 
4. Proficiency of survivals crafts and rescue boats
5. Proficiency of personal survival techniques 
6. Prevent and combating of marine pollution 
7. Advanced fire prevention and firefighting 
8. Personal safety and social responsibilities 
9. Bridge resource management simulator
10. Marine radar and automatic radar plotting aids 

11. GMDSS

12. GOC

13. ECDIS Simulator (operation level) 

English very good speaker